Privacy Policy

MOOL TATVAM PRIVATE LIMITED, including its affiliates (“MOOL TATVAM”, “we”, “us”, or “our”) located at 1206 & 1207, 12th Floor, Range Heights, Behram Baug Rd, Kadam Nagar, Jogeshwari (W), Mumbai - 400102, Maharashtra, India, offers this application (and associated website) to provide information about diabetes and select diabetes related comorbidities. It also gives personalized content adapted to your condition, with recipes, and other health related recommendations such as lifestyle changes & exercise.

It should be noted that we do not publish, and we do not supply services addressed at / to children.

We respect and value the privacy of everyone who uses the application / website and only collect and use personal data in ways that are described here, and in a manner that is compatible with our obligations and your rights under the law. This Data Privacy Policy only applies to your use of our application / website.

1. WHAT DATA DO WE COLLECT?

Personal data means any information that can identify you directly or indirectly.

We may collect some or all the following personal data from users of our application / website:

• Data that you give to us through your use of the customization menu (such as gender, age, selected disease etc.)
• Data that we collect for statistical purposes using cookies including pages visited, dates and times of access, preferred content, operating system, type of browser used, type of hardware used.

2. HOW DO WE USE YOUR DATA?

Our use of your personal data must always have a lawful basis and processed for a specific purpose. Your data are used for the following purposes and based on the following basis:

• To manage and improve our application / website for optimal user browsing, based on our legitimate interests (which are to offer the best quality of service on our application / website);
• To produce statistical analyses, particularly of our application / website traffic, based on your consent;
• To offer personalized content, based on your consent.

We do not further process the data in a manner that is incompatible with the purposes described above.

3. WHAT ARE YOUR RIGHTS?

You have the right to:

• request access and obtain information about your personal data;
• update, correct; - delete your personal data;
• restrict the processing of your personal data;
• oppose (for legitimate reasons) the processing of your personal data;
• exercise your right to data portability;
• withdraw your consent at any time.

You may exercise your rights by contacting MOOL TATVAM PRIVATE LIMITED:

by email, at the following address: digital@mooltatvam.com

or by mail, at the following address:

MOOL TATVAM PRIVATE LIMITED
1206 & 1207, 12th Floor Range Heights,
Behram Baug Road, Kadam Nagar,
Jogeshwari (W), Mumbai - 400102

You are informed that these rights may not apply due to / depending on local laws and regulations.

In order to respond to such request, MOOL TATVAM PRIVATE LIMITED may ask you evidence of your identity.

Should you have any cause for complaint regarding our use of your personal data, you have the right to lodge a complaint with the competent data protection authority of India.

4. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data collected by MOOL TATVAM PRIVATE LIMITED are kept in a form that permits your identification for no longer than is necessary for the purposes for which the personal data are processed. More specifically:

• Personal data collected for audience measurement purposes are kept for 24 hours;
• Data collected for the management and improvement of our application / website are kept 12 months;
• Data collected for personalization of our application / website are kept until the end of your session.

5. HOW DO WE SAFEGUARD YOUR PERSONAL DATA?

We have put in place appropriate and commercially reasonable technical and organisational security measures to store your personal data that we collect and keep confidential and to protect them against unauthorised or unlawful disclosure or access, accidental loss, destruction, alteration or damage taking into consideration the availability of technology and the cost of implementation.

6. DO WE SHARE YOUR PERSONAL DATA?

Your personal data processed by MOOL TATVAM PRIVATE LIMITED will only be accessible by a limited list of recipients on a need to know basis or where required by law, including but not limited to:

• The departments and personnel of MOOL TATVAM PRIVATE LIMITED and other legal entities of the MOOL TATVAM PRIVATE LIMITED with a need to know.
• The suppliers and service providers, acting as processors of MOOL TATVAM PRIVATE LIMITED, particularly those responsible for hosting our application / website and producing statistics on the use of our application / website, who may be called upon to access the personal data of users for purposes strictly necessary for their work.
• The competent authorities such as health authorities in certain legally defined cases.